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1. Fulfill all Statutory and Professional Duties of a registered pharmacist. (Including validity of license, abiding to rules and regulations in dispensing of the right medications and other health authority  

requirements) to meet authorities’ requirements- HAAD, MOH, and DHA 

•Number of deviations from 

fulfilling statutory and professional duties. 

2. Ensure the highest professional standards of counter prescribing and Medicines Protocol implementation in the frame of customer service excellence to meet company and professional standards. 

• Number of deviations. 
• Mystery shoppers’ reports 

3 Ensure confidentiality of information concerning customers and staff in accordance with the Data Protection Act. And retain confidentiality of company policies and figure statistics to meet company and health authorities’ standards. 

• Number of deviations. 
• Non-compliance reports. 

4 Achieve individual profitability target to meet business plan set by the Store Manager. 

• % Sales vs. individual target 
• % Margin vs. individual target 
• ATV vs. individual budget. 

5 Follow up on item expiries to avoid having expired items. 

• Amount of items expired in the store relevant to the assigned area.