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appendix a job description position title: pharmacist reports to: store manager business unit/ department: bin sina job purpose: fulfils all statutory and professional duties as a registered pharmacist by following rule and regulations of health authorities and provide the best of customer service excellence. in addition to achieving the sales target and business profitability. key accountabilities description key performance indicators 1. fulfill all statutory and professional duties of a • number of deviations from registered pharmacist. (including validity of license, fulfilling statutory and abiding to rules and regulations in dispensing of the professional duties. right medications and other health authority requirements) to meet authorities’ requirements- haad, moh, and dha 2. ensure the highest professional standards of counter • number of deviations. prescribing and medicines protocol implementation • mystery shoppers’ reports in the frame of customer service excellence to meet company and professional standards. 3 ensure confidentiality of information concerning • number of deviations. customers and staff in accordance with the data • non-compliance reports. protection act. and retain confidentiality of company policies and figure statistics to meet company and health authorities’ standards. 4 achieve individual profitability target to meet • % sales vs. individual target business plan set by the store manager. • % margin vs. individual target • atv vs. individual budget. 5 follow up on item expiries to avoid having expired • amount of items expired in items. the store relevant to the assigned area. 6 check warehouse slips, received items, and slip entry • number of pending slips in to ensure all slips are entered correctly on the system the pending slip report 7 prepare credit card reports and cash deposits to . • timely and accuracy of meet timely deposit requirement. credit card sales reports sent to accounts. (sent on time and with accuracy, ref: jd/bsp/registered pharmacist/1003usually checked with sales auditor). • daily bank deposits. 8. prepare insurance submissions to meet due timings. • timely and accuracy of monthly and bi monthly insurance reports submissions. 9. comply with all applicable legal rules, regulations • wgll ( what’s good look and procedures and day to day pharmacy operations like) and tasks experience & qualification minimum qualification: university degree in pharmacy. minimum experience: health authority licensure ( moh, dha, haad) skills, knowledge & abilities job specific: fluent and clear communication (spoken and written) english and arabic as one of requirements from the health authority. generic skills: business focus – customers, cash, results. sales skills - very good selling and communications skills. work style – plan, prioritize, decide, and deliver. financials & decision making authority financial scope: sales targets decision making authority: dispensing (prescription, controlled medicine and otc). working environment & communication working environment: pharmacy field internal relationships: retail management, pharmacy/store manager, purchasing team, pharmacy staff, it, finance & accounts, hr & admin and warehouse. external relationships: customers, doctors, clinics, health authorities, suppliers and principles, insurance companies. approvals ref: jd/bsp/registered pharmacist/1003statements in this document are intended to reflect, in general, the duties and responsibilities of the position, but are not to be interpreted as totally inclusive. by gm:_____________________________________________signature ___________________ employee: _____________ (name) ref: jd/bsp/registered pharmacist/1003