Coordinating the various elements of service to optimize both efficiency and excellence.
Managing staff by hiring and training new employees, creating schedules, delegating responsibilities, and conducting performance evaluations. By fostering a positive work culture, providing guidance and support, and addressing any issues or conflicts that may arise.
Ensuring guest satisfaction by anticipating customer needs, handling feedback constructively, and cultivating genuine connections to build a loyal customer base.
Monitoring inventory, overseeing stock levels to optimize procurement processes, maintaining a well-stocked inventory of ingredients, supplies, and merchandise.
Maintaining hygiene standards always ensuring compliance. From food preparation and storage to cleanliness and sanitation practices, enforce protocols to safeguard the health and well-being of both customers and staff.
Analyzing and interpreting financial data to inform strategic decision-making. This involves generating and reviewing reports on sales, expenses, and profitability, identifying trends, and devising actionable insights to optimize performance. Whether it's controlling costs, setting pricing strategies, or forecasting revenue.