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• Surveillance and Monitoring:
  • Conduct routine patrols of the premises to deter and detect suspicious activities.
  • Utilize surveillance equipment such as CCTV cameras to monitor high-risk areas.
  • Identify potential threats to company assets and take appropriate action to prevent losses.
• Investigation and Incident Response:
  • Investigate incidents of theft, fraud, or misconduct promptly and thoroughly.
  • Gather evidence, interview witnesses, and collaborate with law enforcement agencies as needed.
  • Maintain detailed records of incidents and investigative findings for reporting and analysis purposes.
• Risk Assessment and Prevention:
  • Assess security risks and vulnerabilities within the organization and develop strategies to address them.
  • Implement loss prevention policies, procedures, and training programs to educate employees on security best practices.
  • Recommend improvements to physical security measures, such as access controls and alarm systems.
• Collaboration and Communication:
  • Collaborate with internal departments, such as operations, human resources, and legal, to address security concerns and implement solutions.
  • Communicate effectively with management, employees, and external stakeholders regarding security-related issues and initiatives.
  • Provide regular reports and updates on loss prevention activities, trends, and outcomes.
• Emergency Response and Crisis Management:
  • Respond promptly to emergencies, such as thefts, disturbances, or medical incidents, and take appropriate action to ensure the safety of individuals and assets.
  • Coordinate with emergency services and follow established protocols for crisis management.

• Bachlor degree in any related field.
• Minimum 7 years post qualification relevant experience.

Security Procedures and Protocols:

• In-depth understanding of security operations and loss prevention strategies.
• Familiarity with emergency response and incident management procedures.

Criminal and Civil Law:

• Basic knowledge of laws related to theft, fraud, and property crimes.
• Understanding of the legal rights and limitations in apprehending suspects.

Retail or Industry-specific Knowledge:

• Awareness of common theft and fraud tactics in the specific industry.
• Knowledge of store layouts, inventory management, and point-of-sale systems.

Safety Regulations:

• Understanding of occupational health and safety standards.
• Knowledge of fire safety and emergency evacuation procedures.

Abilities

Problem-solving Abilities:

• Ability to quickly assess situations and determine the best course of action.
• Skilled in developing and implementing effective loss prevention measures.

Decision-making:

• Ability to make sound decisions under pressure.
• Competent in prioritizing tasks and managing time effectively.

Interpersonal Abilities:

• Ability to build positive relationships with colleagues, customers, and external partners.
• Empathy and tact in dealing with sensitive situations.

Adaptability:

• Ability to adjust to changing environments and unexpected situations.
• Flexibility in working various shifts and schedules, including nights and weekends.

Ethical Integrity:

• Commitment to upholding ethical standards and confidentiality.
• Responsibility in handling sensitive information and situations.

• Financial Scope: N/A
• Reporting Staff: Senior manager - Internal Audit 

• Working Environment: This role involves both office-based work and field activities, including attending industry conferences and events.
• Internal Relationships: Collaboration with all levels in the organization to ensure the projects are performed in a smooth manner.
• External Relationships: Strong interpersonal and communication skills to effectively interact with external stakeholders, such as authorities and industry professionals.