Customer Service Clerk (JC-250)

Job Description :

JOB DESCRIPTION

Position Title:Clerk – Medlab Invoice Submissions
Reports to:Supervisor
Business Unit/ Department:Transport
JOB PURPOSE: INVOICE SUBMISSION, CASH & CHEQUE COLLECTION FOR MEDLAB
KEY ACCOUNTABILITIES
DescriptionKey Performance Indicators
  1. Submission of invoices for MEDLAB division – Government & private customers
  2. Resolving issues of submission invoices.
  3. Building relationships with all customers & reducing the lead time in submissions.
  4. Tracking all the invoices which are sent for submission & follow up with customer for timely acknowledgment & collection.
  5. Collecting GRN, acknowledged DN copy & getting the orders received in customer portal.
  • On time submission.
  • Daily follow up.
  • Reduce submission lead time.
  • Resolution of submission issues.

 

EXPERIENCE & QUALIFICATION

Minimum Qualification: Bachelor’s degree or equivalent.

Minimum Experience: Minimum 1 to 2 years’ experience in related field.

SKILLS, KNOWLEDGE & ABILITIES

Job Specific:

Valid UAE Driving License

Knowledge of documentation process.

Handling documents & building customer relationships.

Cash & cheque handling.

Generic Skills:
 

Good communication skills – English, Arabic & Hindi.

Coordination & follow up with customers.

FINANCIALS & DECISION MAKING AUTHORITY

Financial Scope: N/A

Reporting Staff: N/A

Decision Making Authority: N/A

WORKING ENVIRONMENT & COMMUNICATION

Working Environment:

Internal Relationships: With Warehouse and Customer Service Team

External Relationships: Various customers

APPROVALS
Statements in this document are intended to reflect, in general, the duties and responsibilities of the position, but are not to be interpreted as totally inclusive.
Accepted By:
     
Signature Date
Approved By:
     
Signature Date

Qualification :

Specialization: No data

Education Type: No data

Education: No data

Experience: 2- 4

Nationality: Indian

Job Overview
  • Published on: 2024-04-05
  • Vacancy: 1
  • Employment Status: No data
  • Experience: 2 to 4 year(s)
  • Job Location: No data
  • Gender: Male
  • Application Open: 2024-04-05
  • Application Deadline: 2024-04-20