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KEY ACCOUNTABILITIES 

Description

Key Performance Indicators

• Online submission for government & private entities

• Lead time in Submission

• Follow up with business for pending submissions

• Solution effectiveness

• Perform Invoice Submission, as per the SOPs and customer requirements

• Invoice Submission effectiveness %

• Archive and record of all the PODs and further documentation, regarding customer acknowledgment of goods received

• POD archive accuracy %

• Communicate with drivers and customers and ensure fulfilment of delivery

• Delivery fulfilment.

• Prepare daily MIS reports related to deliveries 

• MIS

Minimum Qualification: Graduate with knowledge in Excel, English & Hindi languages. 

Minimum Experience:   Graduate with 1 -2 year experience.

Generic Skills: 

• Positive attitude, goal oriented focused in problem-solving
• Clear communication, effective listener, and persuasive
• Capability of working under pressure and handle unexpected situations
• Organized, responsible, calm, self-controlled, team player, respectful
• Willingness to learn and improve, without resistance to change

Financial Scope: 

Reporting Staff: NA

Decision Making Authority: NA

Working Environment: Warehousing Facility

Internal Relationships: Logistics staff, Sales, Drivers, Business unit 

External Relationships:  Customers

Approvals:

Statements in this document are intended to reflect, in general, the duties and responsibilities of the position, but are not to be interpreted as totally inclusive.

Accepted By:                                                       Employee Code:             

Name & Signature

Date

Approved By: Head of Logistics , Warehousing & Distribution :

Signature

Date