| KEY ACCOUNTABILITIES | |
- Functional support on WMS and Logistics related issues
- Support inventory and Stock Control teams for technical issues for investigating and rectifying causes for discrepancy on WMS system
- Ensuring Database health check maintenance and backup tasks management and compliance
- Responding to Level 1 WMS related technical queries from business users and providing analysis data
- Support Handheld based issues for floor users on the RF Devices
- Support IT initiatives as per IT Strategy in new implementations and/or design configurations
- Comprehensive full stock reconciliation monitoring and Integration Gap Analysis between Scale and Oracle
- Ensuring stability of Location, Zones and strategies Configuration on SCALE and SCALE Item Master Advanced Management.
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| EXPERIENCE & QUALIFICATION | |
- Minimum Qualification: University Degree Or Equivalent Experience.
- Minimum Experience: 5+ years of WMS and Logistics systems experience
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| SKILLS, KNOWLEDGE & ABILITIES |
Job Specific Project management - Lead application development projects related to WMS
- Scope, plan, develop, organize, and manage WMS projects
- Analyse process risks and inefficiencies and recommend process improvements
- Maintain system and design documentation, and prepare materials for project reviews
- Lead analysis and resolution of business problems associated with IT systems
- Identify automation opportunities for process and system improvements
Technical and Functional support and guidance - Supervise and guide the maintenance of WMS systems
- WMS Prod, QA DB Servers’ maintenance and troubleshooting
- Manage and resolve day to day operational WMS application related issues
- Support the Business users to test and implement any change on WMS
- Work with WMS vendor for testing and confirming any development updates
- Support WMS users on investigation on technical or process issues with the application
- Provide technical support for the Warehouse handheld devices, RF Guns, wireless printers, etc. including configuration, updates, and troubleshooting
Generic Skills - Methodology, Coordination, Communication, Pro Active
- Leadership (integrity, transparency, inspiration)
- Strong organisational and problem solving skills
- Communication skills – oral and written
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| FINANCIALS & DECISION-MAKING AUTHORITY |
- Financial Scope: Design solutions with controlled expenses to fit in the Budget
- Reporting Staff: None
- Decision-Making Authority: Develop and modify reports, schedules, and any related matters for WMS Team
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WORKING ENVIRONMENT & COMMUNICATION | |
- Working Environment: Office
- Internal Relationships: GMs & Senior Management, IT, Warehouse Teams and WMS users
- External Relationships: IT Suppliers, Contractors, Consultants
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| DISCLAIMER | |
| This job description is intended to convey information essential to understanding the scope of the Senior Specialist – Logistics Technologies, and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with the position. | |
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