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1. Analyze Customer skincare need and advice correct products to maximize sales and reach division objectives

• Customer feedback 
• Accuracy of product recommended 

1. Increase sales for assigned brands by developing customer trust and push sales methods to reach set targets

• % of sales achieved vs budget 

1.  Provide good customer service and accurate information to customers to ensure in-depth knowledge in the brand and other products in the pharmacies.

• Customer feedback forms 
• Mystery shopper rating  

1.  Check inventory and merchandise at all outlets. Ensure clean, presentable display of products and good stock to attract customers.

• Mystery shopper rating  

1. Develop strong relations with the outlet managers by assisting them with all aspects regarding the brands to build trust between the company and customers.

• Quality and feedback from customers 

Minimum Qualification: Graduate in any field OR equivalent experience 

Minimum Experience: 2 – 3 years’ experience in sales or customer service

Job Specific: Selling, Strong Communication skills, Organization, Adaptability, Stress Management 

Generic Skills: Calm, tolerant personality, Quick Learner, Assertive

Financial Scope: None 

Reporting Staff: None 

Decision Making Authority: None  

Working Environment: Outlets Environment 

Internal Relationships: Sales team, Merchandizers, Marketing, Brand Manager, Product specialist 

External Relationships: Customers, Pharmacy Manager 

Statements in this document are intended to reflect, in general, the duties and responsibilities of the position, but are not to be interpreted as totally inclusive.

By GM:_____________________________________________Signature ___________________