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To increase brand’s sell out, build a good relationship with the outlet managers and customers to maximizesell out outcomes, ensure high follow-up on product availability and shelf life in visitedaccounts. ensure good customer service and shopping environment for the customers to reach set targets and division objectives.

Description

Key Performance Indicators (KPI)

1. Analyze Customer skincare need and advice correct products to maximize sales and reach division objectives

• Quarterly background & products knowledge quiz 80%.
• Coaching report improvement (measure to be determined)
• Monthly sell out report > 90%.

1. Increase sales for assigned brands by developing customer trust and push sell out methods to reach set targets

• Monthly sell out report > 90%.

1.  Build good customer relationships through proper communication and follow up. 

• 3 new verified customers communicated with BA monthly.

1.  Check inventory and merchandise at all outlets. Ensure clean, presentable display of products and good stock to attract customers.

• Coaching report.

1. Develop strong relations with the outlet managers by assisting them with all aspects regarding the brands to build trust between the company and customers.

• Outlet managers feedback to be added to coaching form.

Minimum Qualification: Graduate in any field OR equivalent experience 

Minimum Experience: 2 – 3 years’ experience in sales or customer service

Job Specific: Selling skills, Strong Communication skills, Organization, Adaptability, teamwork,

Influencing Skills, problem solving ability.

Generic Skills: Calm, Tolerant personality, Quick Learner, Assertive.

Financial Scope: None 

Reporting Staff: None 

Decision Making Authority: None  

Working Environment: Outlets Environment 

Internal Relationships: Merchandizers, Marketing, Brand Manager, Product specialist, colleagues.

External Relationships: Customers, Pharmacy Manager, pharmaciest.

Statements in this document are intended to reflect, in general, the duties and responsibilities of the position, but are not to be interpreted as totally inclusive.

By GM:_____________________________________________Signature ___________________